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Frequently Asked Questions
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We currently ship to selected countries as we continue to grow as a brand. Shipping availability depends on several factors. Please note that customs fees and import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.
By placing a pre-order, you are reserving your product in advance due to high demand and limited production quantities.
We will keep you informed at every stage of the journey — from production, to arrival at our fulfillment center, and finally to delivery.
Estimated pre-order timeline: 5–7 weeks
(This includes production and processing before shipment.)
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Its a technical sportswear brand, that is part of your journey.
You can contact us through our contact page or email us at info@wkeyup.com! We will be happy to assist you.